Call for EOIs: Protection, Case Management and Reintegration (Venezuela)

UNHCR has launched an Expression of Interest (EOI) to support protection, case management, integration, and reintegration services for forcibly displaced and stateless persons in Venezuela. The initiative supports organizations working to improve access to legal assistance, documentation, psychosocial support, community protection, social cohesion, and durable solutions through rights-based humanitarian interventions.

Overview of the UNHCR Protection, Case Management and Reintegration Initiative

The United Nations High Commissioner for Refugees (UNHCR) has opened an Expression of Interest (EOI) for organizations supporting protection and durable solutions for forcibly displaced and stateless persons in Venezuela.

The initiative aims to strengthen humanitarian protection systems and improve access to essential services for vulnerable populations affected by displacement and statelessness.

The programme supports organizations that can implement activities related to:

• Protection services.
• Case management.
• Legal assistance.
• Access to justice.
• Documentation support.
• Mental health and psychosocial support.
• Community-based protection.
• Integration and reintegration.
• Resilience-building.

The initiative follows a rights-based and community-focused approach to help displaced and stateless persons access safety, support, and long-term solutions.

Purpose of the UNHCR Expression of Interest

The main purpose of this opportunity is to identify qualified organizations capable of delivering protection and reintegration services for vulnerable populations in Venezuela.

The programme focuses on strengthening systems that help forcibly displaced and stateless persons:

• Access protection mechanisms.
• Obtain legal documentation.
• Receive humanitarian assistance.
• Access justice and legal support.
• Improve social and economic integration.
• Build resilience within communities.

The initiative supports UNHCR’s broader goal of promoting durable solutions for displaced populations through coordinated humanitarian and development efforts.

Key Areas Supported Under the Programme

The UNHCR initiative supports multiple areas of protection and assistance.

Protection Services

Organizations may implement activities that improve safety and access to rights for displaced and stateless persons.

Protection activities may include:

• Identifying protection risks.
• Providing referrals to essential services.
• Supporting vulnerable individuals and families.
• Strengthening community protection mechanisms.

Case Management Support

The programme supports case management systems that help individuals receive coordinated assistance.

Activities may include:

• Identifying individual protection needs.
• Developing assistance plans.
• Referring individuals to appropriate services.
• Monitoring protection outcomes.

Legal Assistance and Access to Justice

The initiative supports activities that improve access to legal protection.

Projects may provide:

• Legal information.
• Legal counselling.
• Support navigating administrative procedures.
• Assistance accessing justice systems.

Access to Documentation

Lack of documentation can prevent displaced and stateless persons from accessing basic rights and services.

Supported activities may focus on:

• Helping individuals obtain identity documents.
• Improving access to registration systems.
• Supporting documentation processes.

Mental Health and Psychosocial Support

The programme recognizes the impact of displacement and statelessness on mental well-being.

Activities may include:

• Psychosocial counselling.
• Community support programmes.
• Mental health referrals.
• Support for vulnerable groups.

Community-Based Protection

The initiative promotes community participation in protection efforts.

Projects may strengthen:

• Local protection networks.
• Community awareness.
• Support systems.
• Community-led solutions.

Integration and Reintegration Support

The programme supports solutions that help displaced and stateless persons rebuild their lives.

Activities may focus on:

• Social integration.
• Community participation.
• Access to services.
• Strengthening relationships between displaced populations and host communities.

Resilience Building

Organizations may support activities that improve long-term resilience.

This may include:

• Skills development.
• Community empowerment.
• Strengthening local support systems.
• Improving access to opportunities.

Area-Based Protection Approach

UNHCR promotes an area-based approach under this initiative.

This approach focuses on strengthening protection systems in locations with high concentrations of displaced and stateless populations.

The area-based model encourages:

• Local coordination.
• Community participation.
• Stronger service networks.
• Collaboration among humanitarian and development actors.

Partnership and Coordination Approach

Implementation will require collaboration among multiple stakeholders.

Partners may include:

• Government institutions.
• United Nations agencies.
• National and international NGOs.
• Civil society organizations.
• Private sector partners.

Organizations are expected to coordinate activities while following humanitarian principles and international protection standards.

Guiding Principles of the Programme

Supported projects must follow key protection principles, including:

Humanitarian Principles

Activities should follow:

• Humanity.
• Neutrality.
• Impartiality.
• Independence.

Rights-Based Approach

Projects should protect the rights and dignity of affected populations.

Age, Gender, and Diversity Considerations

Organizations should consider the specific needs of:

• Children.
• Older persons.
• Women and girls.
• Persons with disabilities.
• Other vulnerable groups.

Protection from Sexual Exploitation, Abuse, and Harassment

Partners must maintain strong safeguarding measures and prevent exploitation, abuse, and harassment.

Accountability to Affected Populations

Organizations should ensure affected communities:

• Receive information.
• Participate in decisions.
• Provide feedback.
• Access complaint mechanisms.

Who Is Eligible to Apply?

The opportunity is open to organizations with the capacity to implement protection and reintegration activities for forcibly displaced and stateless persons in Venezuela.

Eligible organizations should demonstrate experience in areas such as:

• Protection programming.
• Case management.
• Legal assistance.
• Humanitarian response.
• Community-based interventions.
• Integration and reintegration support.

Applicants should have the operational capacity to deliver services according to UNHCR standards.

What Types of Organizations Can Participate?

Potential applicants may include organizations capable of implementing humanitarian and protection activities, such as:

• National NGOs.
• International NGOs.
• Civil society organizations.
• Other qualified humanitarian partners.

Organizations must demonstrate technical expertise, financial capacity, and commitment to humanitarian principles.

How to Apply Through the UN Partner Portal

Organizations interested in participating must submit their applications through the UN Partner Portal.

Applicants must prepare and submit required documents, including:

Concept Note

The concept note should explain:

• Proposed activities.
• Target populations.
• Protection needs.
• Implementation approach.
• Expected outcomes.

Financial Plan

Applicants must provide:

• Project budget.
• Planned expenses.
• Financial details.
• Resource allocation.

Partner Declaration

Applicants must submit required declarations confirming:

• Organizational eligibility.
• Commitment to partnership requirements.
• Compliance with UNHCR standards.

Data Protection Self-Assessment

Organizations must complete a data protection assessment demonstrating their ability to:

• Protect personal information.
• Manage sensitive data responsibly.
• Follow privacy requirements.

Procurement Capacity Assessment

Applicants may need to provide information regarding:

• Procurement systems.
• Financial controls.
• Operational capacity.

Additional Required Documents

Applicants must submit all documents specified in the official Expression of Interest call.

Application Review and Selection Process

Applications will be assessed according to the criteria established in the UNHCR Expression of Interest guidelines.

The review process will consider:

Technical Capacity

Assessment will examine whether organizations have:

• Relevant experience.
• Qualified personnel.
• Appropriate implementation systems.

Protection Experience

Applicants should demonstrate experience delivering:

• Protection services.
• Case management.
• Legal support.
• Community-based programmes.

Project Relevance

Applications should clearly address:

• Needs of forcibly displaced and stateless persons.
• Protection gaps.
• Local priorities.

Operational Capacity

Reviewers will consider:

• Ability to manage funding.
• Monitoring systems.
• Reporting capacity.

Important Timeline

Key timeline information:

• Application review: Conducted by UNHCR after submission.
• Notification of results: 13 September 2026

Successful applicants will be contacted regarding partnership arrangements and implementation requirements.

Responsibilities of Selected Partners

Organizations selected under this opportunity will be required to:

• Implement approved activities.
• Follow UNHCR partnership requirements.
• Maintain financial and operational accountability.
• Submit required reports.
• Monitor project outcomes.
• Follow protection and safeguarding standards.

Common Mistakes to Avoid When Applying

Submitting Incomplete Documentation

Applicants should ensure all required documents are included before submission.

Weak Protection Strategy

Applications should clearly explain how activities address protection risks and vulnerabilities.

Limited Community Engagement

Projects should demonstrate meaningful involvement of affected communities.

Ignoring Safeguarding Requirements

Applicants must include measures related to:

• Protection from exploitation and abuse.
• Data protection.
• Accountability mechanisms.

Lack of Coordination Planning

Applications should explain how activities will coordinate with:

• Government institutions.
• UN agencies.
• Humanitarian partners.
• Local organizations.

Frequently Asked Questions (FAQ)

What is the UNHCR Expression of Interest on Protection, Case Management and Reintegration?

It is a partnership opportunity launched by UNHCR to support organizations providing protection, legal assistance, case management, integration, and reintegration services for forcibly displaced and stateless persons in Venezuela.

Who can apply for this UNHCR opportunity?

Organizations with experience and capacity to implement humanitarian protection and reintegration activities in Venezuela can apply.

What activities does the programme support?

The programme supports protection services, documentation assistance, legal support, psychosocial services, community-based protection, integration, reintegration, and resilience-building activities.

How do organizations submit applications?

Applications must be submitted through the UN Partner Portal along with required documents, including a concept note, financial plan, declarations, and assessments.

What populations does the programme support?

The initiative supports forcibly displaced and stateless persons in Venezuela who require protection, assistance, and access to durable solutions.

When will applicants receive results?

Applicants will be notified of the results on 13 September 2026.

What approach does UNHCR use in this initiative?

UNHCR applies a rights-based, age, gender, and diversity-sensitive approach combined with community-based protection and area-based programming.

Conclusion

The UNHCR Expression of Interest on Protection, Case Management and Reintegration for Forcibly Displaced and Stateless Persons in Venezuela provides an opportunity for qualified organizations to strengthen humanitarian protection and support durable solutions.

By supporting legal assistance, documentation access, psychosocial services, community protection, integration, and resilience-building, the initiative aims to improve the lives of vulnerable displaced and stateless populations while strengthening local protection systems across Venezuela.