Deadline: 24-May-25
The United Nations International Children’s Emergency Fund (UNICEF) is calling for expression of interests to establish WASH Information Management System.
To achieve this, UNICEF is planning to develop a national WASH Management Information System (WASHIMS) that will support evidence-based planning, resource mobilization, and performance monitoring. This system will be built upon a nationwide census survey targeting facilities/infrastructure and service locations. The survey will need to generate standardized, up-to-date data and define key indicators related to adequacy, efficiency, and dependability.
Components
- Scope of Work for Consulting Firm Under this agreement, the consulting firm shall be responsible for delivering the following key components:
- The firm will design and develop a comprehensive digital platform equipped with offline-capable survey forms to facilitate standardized data collection on water and sanitation facilities across Syria. The platform must be able to capture critical parameters, including the facility status and operational capacity, service efficiency metrics, system dependability indicators, and infrastructure adequacy indicators.
- The firm will develop scientifically validated indicators to measure and evaluate WASH sector performance. These indicators must align with international standards while accounting for local context. For each indicator, the firm shall establish clear measurement protocols.
- To ensure effective stakeholder engagement and capacity building, the firm will conduct coordination workshops with WASH authorities at both national and sub-national levels. It will also implement comprehensive training programs for field enumerators (data collection methodology) preferably using local authorities’ technicians and engineers, capitalizing on their knowledge of WASH systems’ specifics across the country. In addition, it will train government engineers responsible for system utilization and maintenance. Standardized training materials and field manuals will be developed and distributed to support this effort.
- The firm will be responsible for executing nationwide surveys using digital tools that offer real-time data synchronization capabilities, automated GIS mapping functions, and multi-layer visualization features. A robust data quality assurance protocol will be enforced, incorporating field verification procedures, consistency checks, and multi-tier validation mechanisms.
- An interactive monitoring dashboard will be created by the firm. This dashboard will feature dynamic data visualization tools, customizable reporting functions, and geospatial analysis capabilities. It must be capable of enabling real-time performance monitoring, identifying operational bottlenecks, and supporting evidence-based prioritization of interventions.
- The firm will manage all aspects of logistical coordination related to field operations. This includes arranging transportation, supporting field teams during data collection, and ensuring adherence to data collection timelines.
Sectors and Areas of Specialization
- WASH and Environment
- Basic sanitation
- Water
- Water and land information management
Geographic Focus
- Syrian Arab Republic
- Homs Governorate
Expected Results
- The successful implementation of these components will:
- Establish a comprehensive WASH sector monitoring framework – Enable data-driven decision making at all administrative levels
- Strengthen institutional capacity for evidence-based planning
- Improve emergency response targeting – Enhance overall sector accountability and transparency The consulting firm will work in close coordination with UNICEF and relevant government counterparts to ensure alignment with national priorities and international best practices throughout all phases of implementation. On suggested indicators, please note the below examples
- Efficiency Indicators: These measure how well a facility, or any of its components, is performing while delivering services.
- Dependability indicators: Dependability of water supply systems is a measure of adherence to certain minimum national service standards that would ultimately define the likelihood of systems’ sustainable performance over time.
- Adequacy indicators: proxy indicators that assess whether water supply levels meet population needs and help identify gaps in service coverage.
- Severity indicators: Combination of a set of indicators showing vulnerabilities of the service.
For more information, visit UN Partner Portal.
