The U.S. Department of State and Bureau of Population Refugees and Migration (PRM) is inviting applications for the 2022 Resettlement Support Center (RSC) to assist the Bureau in preparing the necessary casework for persons in selected locations eligible for interview by the Department of Homeland Security’s (DHS) U.S. Citizenship and Immigration Services (USCIS) in support of the U.S. Refugee Admissions Program (USRAP).
In addition to the standardized indicators below, applicants are required to propose at least one additional outcome-based indicator for each of these four objectives. Of the additional indicators proposed, one indicator per year must be related to:
- cultural orientation,
- scheduling and coordinating medicals, and
- coordinating departures with the International Organization for Migration (IOM).
- Objective 1: RSC completes processing for refugee applicants in accordance with USRAP guidelines and the cooperative agreement.
- Percent of target number of refugee applicants pre-screened.
- Percent of circuit rides with an average score of 4 or 5 on the DHS Mission Support Feedback Form.
- For RSCs using the START application: RSC passes random quality control checks performed by PRM/Refugee Processing Center (RPC) staff on RSC cases to verify the RSC is following USRAP START Standard Operating Procedure (SOP) guidance and has not deviated from this guidance without formally documented approval from PRM.
- Objective 2: RSC maintains program integrity and protects against fraud and malfeasance, in accordance with the PRM Integrity and Compliance module.
- Percentage extent to which RSCs are deemed compliant with PRM’s Integrity & Compliance module based on PRM’s review of RSC annual compliance reports.
- Percent of staff and refugee applicants aware of fraud reporting channels.
- Objective 3: RSC management provides oversight and support to maintain a trained and knowledgeable workforce.
- Percent of RSC staff receiving on-boarding training and specialized training, as needed, to achieve USRAP objectives.
- Percent of staff able to demonstrate knowledge required to fulfill their job.
- Objective 4: RSC maintains professional and respectful services, environment, and communications with refugee applicants.
- Percent of refugee applicant inquiries responded to within two weeks.
- Percent of refugee applicants reporting satisfaction with quality of interactions with RSC.
- Award Ceiling: $50,000,000
- Period of Performance: An initial 12-month period of performance with the possibility of two, one-year extensions for a total program duration of 36 months.
- Proposed program start dates: October 1, 2021
- Eligible Applicants:
- Nonprofits having a 501(c)(3) status with the IRS, other than institutions of higher education (U.S.-based NGOs must be able to demonstrate proof of non-profit tax status);
- Nonprofits without 501(c)(3) status with the IRS, other than institutions of higher education (overseas-based NGOs must be able to demonstrate proof of registration in country of domicile); and
- International organizations. International multilateral organizations, such as United Nations agencies, should not submit proposals through Grants.gov in response to this funding opportunity.
- Multilateral organizations that are seeking funding for programs relevant to this announcement should contact the PRM Program Officer on or before the closing date of the funding opportunity.
- Organizations must also be authorized to operate, or eligible for authorization, by the host governments to be considered for an award. This should be understood, when required by each government’s law, to include registration with or receipt of project approval from any relevant country ministry, agency, or other official organization with jurisdiction over any activity to be conducted by the RSC. The RSC must also have authorization to operate in all countries where refugee processing activities will occur.
- Africa: Be authorized, or eligible for authorization, by the Governments of Kenya, Tanzania, and South Africa to operate the primary RSC office and sub-offices.
- Asia: Be authorized, or eligible for authorization, by the Governments of Thailand and Malaysia to operate the primary RSC office and sub-offices.
- Eurasia: Be authorized, or eligible for authorization, by the Government of Ukraine to operate the RSC office.
- Latin America: Be authorized, or eligible for authorization, by the Governments of El Salvador, Ecuador, and Guatemala to operate the primary RSC office and sub-offices.
For more information, visit https://www.grants.gov/web/grants/view-opportunity.html?oppId=333387