UNHCR Request for Proposals: Development and Execution of Public Engagement Campaigns

Deadline: 8 January 2017

The Office of the United Nations High Commissioner for Refugees (UNHCR) is seeking proposals from eligible entities for the Development and Execution of Public Engagement Campaigns.

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The purpose of engaging the public is to encourage participation in advocacy campaigns and/or to gain new leads (email addresses and telephone numbers) for conversion to donors. This engagement will be primarily via digital channels.

UNHCR, the UN Refugee Agency, is the world’s leading organization dedicated to saving lives, protecting rights and building a better future for refugees. UNHCR operates in the field in over 125 countries, using its expertise to protect and care for refugees, returnees, internally displaced people and stateless persons.

UNHCR leads international action to protect people forced to flee their homes because of conflict and persecution. It delivers life-saving assistance like shelter, food and water. UNHCR helps safeguard fundamental human rights and develop solutions that ensure people have a safe place to call home where they can build a better future.

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Focus Activities

Features that any public engagement/lead generation activity must include:

  • Easy to execute to achieve a high volume of leads
  • Generate quality leads who will convert well to donors
  • It must have a built-in donor on-boarding and follow-up strategy with accompanying assets to convert leads to donors and then retain them
  • Creative concepts should be adaptable to lead generation/advertising formats across the main digital channels, including Facebook, Twitter, email, SEM, display advertising and local digital platforms such as Line in Asia.
  • Creative concepts must be adaptable for different languages and cultural contexts as they will be used in up to 20 different countries from Asia, Australia, Europe, Americas, Middle East and North Africa
  • It must support UNHCR’s key brand attributes which are that we get things done, make a difference in people’s lives and can be trusted
  • Strong storytelling which captures imaginations
  • Fresh and bold content
  • Giving people the power to have direct influence
  • They should educate and foster an environment of understanding and empathy with refugees
  • Be digitally led – made for a digital audience in terms of style, length, share-ability etc.
  • Where directed, include celebrity participation, both in terms of the creative’s but also in terms of related online promotion and PR

Activities could also:

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  • Use corporate for micro-donations e.g. e-commerce and on-line ticketing sites, partner would integrate a call to action to make micro donation or provide contact details. Although this is obviously dependent on a corporate partner and would need to be led by them.
  • Utilize celebrity

Eligibility Criteria

  • A description of Applicants Company with evidence of his/her company’s capacity to perform the services required, including:
    • Company profile,
    • Registration certificate
    • Last audit reports
  • If a multi-location company, please specify the location of the company’s headquarters, and the branches that will be involved in the project work with founding dates;
  • Examples of similar projects with results
  • Number of similar projects currently underway
  • Any relevant experience working with non-profit organizations preferably in a number of different markets
  • Applicant are requested to provide three (3) references that we may contact from their current client list

How to Apply

Interested applicants can download the application form via given website.

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For more information, please visit UNHCR Request for Proposal.

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