Deadline: 2-Sep-25
Applications are now open for the GenAI for the Public Administrations Program.
Objectives
- By automating routine tasks, enhancing personalized service delivery, and improving accessibility for citizens, Generative Artificial Intelligence (GenAI) can play a transformative role in public administrations. GenAI solutions can also support decision making by analysing large datasets and simulating policy outcomes, while helping in the drafting of legal texts.
- This call aims to accelerate the adoption of scalable and replicable GenAI solutions in.
- Each pilot project will public administrations by supporting up to four pilot projects comprise one or more use cases where European GenAI solutions are developed and applied in the public administrations of the involved countries.
Areas
- Funded projects should drive innovation in public services, ensuring that AI adoption leads to measurable improvements in one or more of the following areas: efficiency, service quality, service accessibility, and citizen experiences. While the specific GenAI use cases will be defined by the public administrations’ applications, successful projects are expected to advance one or more of the following key functional areas:
- supporting data-driven decision making in key sectors, including sustainable urban planning, infrastructure development, and transportation systems design.
- optimising internal processes and operations to enhance budget planning, optimise human resource allocation, and improve overall organisational efficiency.
- enhancing interactions with citizens via GenAI-powered platforms, such as chatbots and virtual assistants that deliver personalised assistance, improve the accessibility of public services, and offer integrated support across multiple domains, including social security, healthcare, public employment, migration management, and other services, to create a seamless user-centric experience
- simplifying legal and administrative procedures, making regulations machine-readable (“law as code”), improving access to complex bureaucratic processes, and providing citizen- and business-friendly interfaces for tasks such as environmental authorisations, procedures for starting a new business, or funding opportunities.
Scope
- This call will fund pilot projects led by consortia mainly composed of public administrations at the national, regional, or local level. To ensure effective implementation, consortia may also include higher education institutions, research and technology organizations, system integrators, and civil society actors, provided their role supports the implementation of GenAI solutions in public services.
Funding Information
- The estimated available call budget is EUR 55 000 000.
Outcomes and Deliverables
- The projects funded under this call will deliver piloted European GenAI solutions, fully integrated into the operational workflows and IT systems of participating public administrations. These solutions should be scalable and interoperable, enabling replication across different national and local contexts.
- Beyond technological improvements, these projects will generate significant societal benefits by making public services more accessible and responsive. Adopted GenAI solutions will help improve public services, reduce administrative burdens and enhance multilingual and personalized support for citizens.
- Legal and administrative simplification will make regulations and procedures more understandable, enabling businesses and individuals to navigate complex requirements more easily. To ensure long-term impact, projects should include training and capacity-building initiatives, equipping public sector employees with the necessary skills to oversee and manage GenAI-driven processes effectively. At the policy level, the pilots will provide valuable insights for evidence-based policymaking, demonstrating best practices for responsible GenAI adoption in public administration. They will contribute to the standardization of GenAI practices across the EU, helping to establish common frameworks that facilitate broader adoption while reinforcing European technological sovereignty.
- Deliverables
- Pilots of European GenAI Solutions fully integrated into participating public administrations.
- Blueprints, technical documentation, and best practices to support replication in different national and regional contexts.
- GenAI4EU Community, fostering collaboration and knowledge-sharing across European public administrations.
Targeted Stakeholders
- The grant for procurement is primarily intended for public administrations at the national, regional, and local levels. Consortia may also include other entities, such as research and technology organizations (RTOs), universities, and system integrators, which will support the procurement process and assist with the technical deployment and adoption of GenAI solutions. While these entities contribute to the overall effort, they are not the primary providers of the solutions.
- To foster citizen engagement and ensure inclusivity, the participation of civil society organizations and NGOs is also encouraged.
Eligibility Criteria
- In order to be eligible, the applicants (beneficiaries and affiliated entities) must:
- be legal entities (public or private bodies)
- be established in one of the eligible countries, i.e.:
- EU Member States (including overseas countries and territories (OCTs))
- non-EU countries (except for topics with restrictions)
- listed EEA countries and countries associated to the Digital Europe Programme
- Beneficiaries and affiliated entities must register in the Participant Register — before submitting the proposal — and will have to be validated by the Central Validation Service (REA Validation).
- Please note however that following topic is subject to restrictions due to security reasons:
- DIGITAL-2025-AI-SUPPLY-08-Apply AI: GenAI for the public administrations
- Only the following countries are eligible: EU Member States, EEA countries (Norway, Iceland and Liechtenstein) and Switzerland.
- Entities must not be directly or indirectly controlled from a country that is not an eligible country unless the granting authority agrees to allow for exceptional participation on the basis of a guarantee.
For more information, visit EC.